Line 6 has sent out an urgent safety notice to users of its Relay G10 Wireless systems, warning of potential fire issues. Especially worrying is that this is the second time in 12 months that the company has had to warn its customers.
Relay G10 Safety Warning
If you own the Line 6 Relay G10 system, without a doubt you need to pay close attention! Line 6 today issued an urgent alert to G10 users regarding a potential fire hazard. If you bought a Relay G10, G10S or Relay G10T prior to March 2020, then your wireless gear may be one of the systems affected. It appears that the unit is prone to overheating during the charging process. Line 6’s advice is to install a firmware update.
Undoubtedly, this is troubling news for Line 6 wireless users, and one that we find especially disconcerting. You see, a year ago, almost to the day, Line 6 issued a recall due to the same issue. The advice then was to bin the USB charging cable and install updated firmware.
The obvious question we have is: why hasn’t Line 6 solved the problem yet?
Too Hot to Handle?
It’s important that we’re as fair as possible to Line 6 here; they are doing the responsible thing of alerting users to a safety issue. Likewise, since the first recall, we’re not aware of any systems sold after March 2020 suffering issues (however, if you have a later unit that’s playing up, leave us a comment).
Equally, we should be fair in reporting users’ troubles with the Relay system, post firmware update. When we reported this issue last year, many of you told us the firmware update crippled your wireless systems. You told us that battery life was dramatically reduced, and we even had reports of systems failing to work altogether.
We’d especially like to hear about your experiences in the last year: is Line 6 doing enough to rectify the problem? Are you still using your Relay wireless system, or have you lost faith altogether? Would you buy one of the new Relay wireless systems, or has “charge gate” put you off Line 6 wireless systems for good? Let us know in the comments section below.